Overview

Custom software development affords government agencies the ability to design the perfect system fit for their needs. HDI Solutions, LLC engages in the process of designing, developing, testing, deploying and maintaining software for each agency and based on the specific requirements of that agency.

This process affords agencies and municipalities the ability to meet their needs without compromising functionality or altering internal processes to accommodate the software, all while having direct access to the development and on-going maintenance teams.

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Development Flexibility
Custom does not equate to compromise or non-consideration of budget. Custom equates to identifying and defining your agency’s needs and developing a data-driven solution to meet those needs. HDI’s custom solutions, first and foremost, offer flexibility. From interagency collaboration and data integration to specific use scenarios of data elements, the development process considers agency needs and designs flexible solutions to accommodate those needs.

No Altered Processes
No altered processes of the agency are required. HDI develops custom software to work for the team, and we understand there are thresholds and limits of each agency team. HDI is not in the business to make an agency or department change or update their processes to make software work – instead, we accommodate your existing process.

Program Specific Statistical Analysis
HDI develops a statistical strategy for each custom solution. Similar to not having to alter agency processes, HDI develops statistical strategies for modeling and reporting that work for the agency and the team. From collecting, matching and interpreting data, the final step of the process is to receive actionable insights from the data. HDI works with agency teams to determine and develop useful reporting tools that support operations and the specific needs of the agency or department.

Ongoing Maintenance
Although some clients prefer to manage systems in-house, stressors of managing and maintaining new software systems are often identified by agencies to be major challenges. HDI can supply the staff to not only perform on-going maintenance of the system but also help run a program without the agency or department hiring additional staff. HDI can assist the agency with the following services:

  • Providing dedicated project managers for systems 

  • Serving in an oversite capacity of the program

  • Setting up and staffing call centers

  • Executing letter campaigns

  • Performing records administration

  • Overseeing crash record data management

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Records
Administration

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Database
Administration

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Crash Record Data Management

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Custom vs.
Off-the-Shelf

Custom software solutions allow agencies and companies to design the perfect fit for their needs.

Customized for agency requirements

Incorporate agency/company specific processes

At or below off-the-shelf prices

No altered processes

No licensing fees

Custom user interface

Database integration

Accounts for entry errors or logic

Program-specific statistical analyses

Ad-hoc reporting utilizing any database element

Program Management

Direct development team access

System Hosting

Inflexible and expensive
to customize

Requires ongoing
maintenance fees

Additional costs for upgrades

Limited integration ability

Lacks needed features

Exact data matching only

Pre-built reporting only

Only standard statistical analysis

HDI Expertise in Use

Four decades of experience, countless clients and billions of data elements later, HDI delivers custom software solutions and securities that power many of the country’s leading government agencies. See who entrusts HDI to develop their systems and how they use our on-going support and management services to meet the needs of the citizenry they serve.

Agencies That Benefit From Custom Software Development

  • Mississippi Department of Public Safety

Agencies That Benefit From Custom Software Development

  • Texas Department of Transportation

Agencies That Benefit From Custom Software Development

  • Texas Department of Insurance

Agencies That Benefit From Custom Software Development

  • Alabama Office of State Treasurer