Intentional, Timely and Transparent:
The HDI Development Process

Choosing a partner for system development is a big decision. We understand the common concerns many of our clients and potential clients initially have when selecting a vendor:

Sticking to a Set Timeline
We know it’s critical for our clients, especially those in the government sector, for their system development to meet strict deadlines for implementation. HDI guarantees adherence to a set timeline to maintain funding and legislative support.

Though some of our clients in the private sector also have strict project timelines, they often look to our team for guidance surrounding the development process and the time it will take to successfully develop their system. HDI will create a realistic timeline based on each client’s needs.

Communication with the vendor and client involvement in the project
At HDI, we prioritize communication with our clients throughout the system development process. Our process includes scheduled touch points and frequent communication, and each client has access to their project manager via phone or email at all times. Clients are involved from the very beginning through the conclusion and ongoing management of their system.

Staying Within the Set Budget

We guarantee to stay within your budget, which is set prior to project implementation.

How HDI Manages Projects

We are dedicated to our projects being on time and on budget, and have established a tried-and-true process to make it happen. Each of our project managers are PMP (Project Management Professional) certified and trained in the PMBOK standards (Project Management Body of Knowledge).

What is PMBOK?

PMBOK is a collection of standards, best practices and procedures for planning and executing projects successfully from start to finish. This style of effective project management constantly evolves, and HDI has found it to be the ideal method for executing system development projects smoothly within set timeframes.

There are five PMBOK stages that HDI follows for each project, to the benefit of both HDI clients and internal teams:

Support from Start to Finish

Our clients will always be a part of their system design and development process, because their input and feedback impact the success of their project. We work with both government agencies and private companies to develop systems that work, and our development process is proven to be successful in both realms. HDI’s current clients have been working with us for at least five years – our longest retainer client has been our partner for 15 years.

HDI’s development process is rooted in intentional project management, timeliness and clear communication with clients, which is why we guarantee systems are developed on time, within budget and with outstanding support from our team.

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